Introduction
Welcome to Bridalsaga.com, India’s elite wedding vendor directory. By accessing and using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.
1. Acceptance of Terms
By using Bridalsaga.com, you agree to these Terms and Conditions, as well as any other policies that may be posted on the website. If you do not agree with these terms, you must discontinue using our website immediately.
2. Key Services
Bridalsaga.com is an online portal that allows users to explore and book wedding vendors for their events. However, Bridalsaga.com does not provide any direct services to users/customers. All services are provided solely by the wedding vendors listed on the platform, who are fully responsible for their services to the customer.
3. User Eligibility
This platform is intended for individuals or families planning weddings and seeking to book vendors. It is your responsibility to ensure that all communication and consultation with vendors are clear and complete to ensure a smooth booking process.
4. Payments and Billing
Bridalsaga.com does not charge users for accessing or using the platform. It is a free service for browsing or booking wedding vendors.
Wedding vendors pay a listing fee to be featured on Bridalsaga.com. This fee is non-refundable, as the listing remains active for multiple years regardless of individual bookings.
All payments between users and wedding vendors are handled independently of Bridalsaga.com. We are not responsible for any financial transactions or disputes between users and vendors.
5. Privacy and Data Collection
We value your privacy and handle your personal information in accordance with industry standards. Personal data collected by Bridalsaga.com will be used for providing our services, improving our website, and facilitating communication between users and vendors. By using this site, you agree to our data practices as outlined in our Privacy Policy.
6. Intellectual Property
Wedding vendors retain ownership of the images and content they upload. Bridalsaga.com does not claim ownership of this content.
Any disputes regarding misuse of vendor content will be reviewed when reported.
Users and vendors must ensure they have proper rights to all uploaded content.
7. Bridalsaga Wedding Vendor Terms & Conditions
By using the Bridalsaga portal, wedding vendors agree to the following responsibilities:
Clear Communication with Clients
Vendors must maintain transparent and professional communication throughout the booking and service process.
Acknowledgment of Booking
Vendors must provide written booking confirmation (email or WhatsApp).
Essential Booking Details
Vendors must clearly provide:
Event location
Date & time of service
Booking amount paid
Total service cost
Cancellation policy
Tentative list of services
Booking Documentation
All agreements should be documented to avoid disputes.
Adherence to Services
Vendors must deliver services as agreed at the time of booking.
Cancellation & Refund Policy
Must be clearly shared before booking confirmation.
Professional Conduct
Ethical practices and professional behavior are mandatory.
Failure to comply may result in removal from Bridalsaga.
8. Bridalsaga Wedding Client Terms & Conditions
By booking through Bridalsaga, clients agree to:
Obtain Booking Acknowledgment
Clients must secure written confirmation from vendors.
Ensure Essential Booking Details
Acknowledgment must include:
Event date & time
Venue/location
Total cost
Booking amount paid
Remaining payment
Refund & cancellation policy
Services included
Define Service Requirements
All expectations should be shared in writing.
Review Vendor Policies
Clients must review cancellation and refund terms.
Maintain Communication
Confirm arrangements before the event.
Dispute Resolution
Clients should resolve issues directly with vendors first. Bridalsaga is not liable for vendor commitments.
Payment Best Practices
Avoid full upfront payments and insist on invoices.
Vendor Verification
Clients are encouraged to review credentials and past work.
9. Limitation of Liability
Bridalsaga.com acts only as a connecting platform. We do not guarantee vendor quality, availability, or suitability. Any reliance on vendor services is at the user’s own risk. Bridalsaga.com is not liable for losses or damages arising from vendor-client interactions.
10. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes shall fall under the exclusive jurisdiction of courts in [Your City], India.
11. Spam and Automated Systems (Bots)
To maintain platform integrity, Bridalsaga strictly prohibits:
Automated Bots & Fake Engagement
No bots, scripts, or fake interactions.
Bulk Messaging & Unsolicited Promotions
No spam or repeated unsolicited messages.
Manipulative SEO & Fake Listings
No duplicate or misleading profiles.
Unauthorized Software & Data Scraping
No scraping, hacking, or unauthorized integrations.
Violations may result in suspension or permanent removal without notice.
12. Prohibited Conduct – Spam, Fake Profiles & Abuse
Bridalsaga strictly prohibits:
Fake profiles or misrepresentation
Spam and unsolicited messages
Fraudulent activity or scams
Abusive, hateful, or inappropriate behavior
Unauthorized or copyrighted content use
Violations may lead to permanent banning.
13. Report Abuse & Violations
To report suspicious activity or misconduct:
📩 Email: [email protected]
📞 Phone/WhatsApp: +91-8750419820
Please include:
Description of the issue
Supporting evidence (if any)
Contact details for follow-up
Bridalsaga reserves the right to take appropriate action.
14. Changes to Terms and Conditions
Bridalsaga.com reserves the right to update these Terms at any time. Continued use signifies acceptance of revised terms.
Contact Information
For questions or concerns:
📩 Email: [email protected]
📞 Phone: +91-8750419820
Acceptance of Terms
By using Bridalsaga.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.